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FAQ

01

Are you a factory or trading company?

Experienced led bike lights manufacturer, mountain bike lights factory and road lights supplier in Shenzhen, China.

02

Why there are NITEMATE in your products?

Nitemate is our factory brand, established in 2010.

03

What certificates do you have?

CE and RoHS for every items, as well as other tests for the import, such as MSDS, UN38.3, ETC.

04

What the payment methods do you have?

T/T, L/C, PayPal, Western Union, and Moneygram is ok for us. If you have a different payment term, please notify our agents and work out a solution for both parties with us.

05

What's the price terms?

EXW price or FOB price in USD dollars as your request. All quote is valid within a month.To get a clear and competitive price, please provide our sales with interested model number, and quantity.

06

Is it OK to print my logo on led light product?

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

07

Do you offer guarantee for the products?

Yes, we offer 2-5 years warranty to our products.

08

What the shipping way do you have?

DHL, UPS and Fedex for sample, Sea freight and air freight or other method for bulk order.

FAQ